Course units include:
- Customer Service in the hospitality industry
- Introduction to the catering and hospitality industry
- Understanding business communication
- Working in an office
- Careers in business and administration
- Developing customer service skills
- Displaying travel and tourism products and services
- Investigate companies in the travel
- Worldwide travel and tourism products and services
- UK Travel and tourism destinations
- Participating in leisure activities
- Problem solving at work
- Working in a team
- Time management
- Improving own learning and performance
Students on this course will have the opportunity to study the Level 1 Certificate in Exploring the Aviation Industry, as an additional qualification. This means you can potentially gain two qualifications at the end of your course.
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Entry requirements
You should have an interest in the subject area you are applying for. There are no formal entry requirements but we will assess your level of English and maths to make sure you are working at Entry Level 3 or above. This is to ensure you are able to meet the course requirements.
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Who is the course for?
This Foundation Level course is for those wishing to gain employment in the travel and tourism industry.
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Study methods
Lectures, workshops, group work, visiting speakers, practical sessions and outside visits to provide students with a realistic view of the industry. This will include a residential stay within the UK. You may also undertake a one week work placement within the travel industry.
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How is the course assessed?
Course work, assignments, time-constrained assignments and practical applications of skills.
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Where Next – Job Opportunities
Employment as a travel or holiday representative, a junior role in a hotel or at the airport.
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Where Next – Further Studies
NCFE Level 2 Diploma in Travel and Tourism or an apprenticeship.
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How to apply
To apply for a course either click the APPLY NOW button - fill out the form online and submit
OR download an application form here and post it to the address on the form.
When we have received your application we will contact you to arrange an interview time.
