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Travel & Tourism

NCFE Level 2 Diploma in Travel and Tourism.
Course units include:

  • Customer service in Travel and Tourism
  • The UK Travel and Tourism Industry
  • Travel and Tourism Destinations
  • Hospitality in Travel and Tourism
  • Organising an event
  • Impact of Travel and Tourism Provision on a Host Community
  • Know About Airports and Airlines
  • Work Experience in Travel and Tourism
  • Heritage and Cultural Tourism

    Students on this course will have the opportunity to study the Level 2 Certificate in Introduction to Cabin Crew, as an additional qualification. This means you can potentially gain two qualifications at the end of your course.

    NCFE Level 2 Certificate in Introduction to Cabin Crew course units include:
  • Airline health, safety & security
  • Aircraft emergency situations
  • Dealing with passengers on board an aircraft
  • Cabin service and selling techniques
  • Making passenger announcements on board an aircraft.
  • Entry requirements

    5 GCSEs grade D (grade 3) or above including English, or a relevant Level 1 course at distinction grade, plus a good school report/reference. If you do not have formal qualifications but have appropriate experience, you will be accepted on the basis of a successful interview.

  • Who is the course for?

    This course is suitable for students who would like to gain employment in the airline industry or enhance their studies in travel and tourism. It provides an additional qualification for students wishing to work as cabin crew.

  • Study methods

    Lectures, workshops, group work, visiting speakers, practical sessions and outside visits to provide students with a realistic view of the industry. This will also involve an overseas residential trip. You will also undertake a one week work placement within the travel industry.

  • How is the course assessed?

    The course is assessed through written reports, online tests, role plays and other practical activities. Students must pass ALL UNITS in order to gain overall achievement on the course.

  • Where Next – Job Opportunities

    You will be in a strong position to become cabin crew at a variety of airlines such as British Airways, Virgin Atlantic and Easyjet.

  • Where Next – Further Studies

    NCFE Level 3 Introductory Diploma/Extended Diploma in Travel and Tourism or a C&G Level 3 Diploma / Extended Diploma in Travel and Tourism.

  • How to apply

    To apply for a course either click the APPLY NOW button - fill out the form online and submit

    OR download an application form here and post it to the address on the form.
    When we have received your application we will contact you to arrange an interview time.

Course starting Sep 2025

Starts 2 September 2025

Duration 1 Year(s)

Location Richmond upon Thames Campus

Days/Time Monday-Friday
09:00 - 17:00